Find out how it works
django® cloud, through a simple software program, permits fluid communication between all of the systems in your organisation. To help you, your headquarters, field technicians and end clients all become connected. Satisfaction therefore becomes the core of your business without adding complications.
WEB AND MOBILE APPLICATION
Our web application allows you to perform management tasks in a unified manner. You will have all your business information in one place in order to make decisions that will allow you to stay ahead of unforeseen circumstances.
This mobile application will also become the best partner for your field technicians as it will guide and support them as well as avoiding unnecessary paperwork.
We will accompany you in the adaption of this new tool and will provide support in the areas you need it. As well as that, django cloud will be a great help for you when carrying out tasks at work, thanks to its functions which allow it to provide support to your technical team when issues occur.
Optimising your current business methods and gaining control over key areas of your business is possible. This will allow you to be more efficient thanks to the substantial reduction in maintenance and operational costs. Less paperwork, time and resources so that you get much better results.
for your business
Plan your company’s daily work tasks. Assign work orders by location, workload and technician experience. Get real-time visibility so you can act immediately when incidents occur.
- Simplification of administrative tasks. Generate reports and make immediate payments to your clients.
- Reduce paper use: possible due to an electronic signature from the client, capturing of images of work carried out and the digitalisation of the entire work process.
- Possibility of integrating it with your current system: no complications and complete compatibility when speeding up all of your business’ processes.
- Minimise unforeseen risks that may occur: visibility in real time for your business allowing you to act immediately when incidents occur.
- Assign, follow and reassign work tasks for field technicians: programme their work tasks and carry out a follow up process increasing efficiency.
- Easy update of the technicians schedules: with just one click, update your technicians schedules and they will see any changes in real time.
- Know exactly how many hours your technicians are working, their location and materials used during each operation. In order to increase your business’ productivity and efficiency, it is essential to know the hours and materials used throughout daily tasks.
Receive your work plan for each day on your mobile. All the information you need will be in your hand, from a summary of the task which needs to be complete, operational guidance and even a GPS to be able to locate and arrive on time to your customer.
- Exchange of documents online: share photos, client signatures or any client details that technicians might need.
- Reduce travel time thanks to the integrated GPS which will help and guide your technicians to get to the right location..
- Electronic client signature: the client can sign off on the mobile device once the work is finished, avoiding unnecessary paperwork and the possibility of misplacing documents.
- Immediate capture of work carried out: work carried out is archived for the next follow up.
- Guide to solving tasks: this guide will increase the efficiency and productivity of field technicians, helping them to carry out any type of task.
- Improvement of teamwork: work on a database to help out in the resolution of tasks which grows with assistance from other technicians in order to encourage camaraderie/teamwork.
Find out in real-time the resolution status of complaints and receive a notice when the job is complete. Avoid hassle, uncertainty and unnecessary calls to your technicians.
- Knowledge of the status of their order resolution at any time: the client will avail of private access to the portal where they can consult the status of their order at any time.
- Certainty that the technician will be at the location and time previously arranged: possible thanks to django navigator, the GPS which will assist technicians to get to the correct location at the time arranged.
- Make payments online in a safe and reliable way: if the client does not have cash, they will be able to make a payment by card through django payment.
ADDED VALUE SERVICES
WE CAN BRING YOUR BUSINESS TO THE DIGITAL WORLD IN A QUICK AND SIMPLE WAY AND AT A REASONABLE COST
Through this service, you will be able to provide your technicians with a new generation Smartphone without worrying about its maintenance and without having to make payments at the start of the project.
Let your field operators make payments through bank cards when they finish a job, in a quick and comfortable way, without the need to handle cash. This will also reduce administrative process costs and take away the long waiting times between finishing a job and receiving the payment.
Give your workers the most popular GPS navigator of the market so they can always arrive at their destination with worrying about the consumption of data.
Use this service to include a data connection in all smartphones that use django® cloud.